Privacy Policy | WanderNest

At WanderNest, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information you provide directly to us, including: name, email address, phone number, payment information, and booking preferences. We also automatically collect certain information when you use our services, including IP address, browser type, and device information.

2. How We Use Your Information

We use your information to: process bookings and payments, communicate with you about reservations, send promotional materials (with your consent), improve our services, and comply with legal obligations.

3. Information Sharing

We may share your information with: property partners to fulfill bookings, payment processors for transactions, service providers who assist our operations, and legal authorities when required by law. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to: access your personal data, correct inaccurate information, request deletion of your data, opt-out of marketing communications, and data portability. Contact us to exercise these rights.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for tax and legal purposes.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.